FREQUENTLY ASKED QUESTIONS

How do I return to the previous web page?

To return to the previous web page from the -directory entry ordering form- you can either click on the back arrow at the upper left of the screen, or type the keyboard left arrow while holding the keyboard alt key down.

How do I clear the form input fields of all previous input?

In order to clear the screen of input that you have entered, type the letter r while holding the Ctl keyboard key down.

What is the purpose of our website?:

The "Our Local History" website has dual purposes: To publish historical snippets for each of the 23,000 + cities represented by "Our Local History" site, and also provide a directory of businesses as a service to the community, and other interested website visitors.

What is the difference between a Purchaser and Authorizer?

In some cases there isn`t any difference between the Purchaser and Authorizer, they are the same person. However, sometimes a business will authorize a local organization to purchase an "Our Local History" business directory entry for local businesses as a service, or maybe a fundraiser. In the latter case we have the information we need to keep the appropriate party`s appraised of each transaction.

Why are the email addresses necessary?

In general it is good business practice to have contact information for all parties involved. Specifically it`s important that the "Our Local History" business directory entry order is authorized by the particular business that the order is for. We send the business an email confirming the order. Lastly we also confirm the order and billing information to the purchaser via email.

If a mistake is made by the Purchaser, how can it be corrected?

If a mistake is made when ordering an "Our Local History" business directory entry, simply re-order it. The same small business directory entry ordering service charge will apply. If a mistake is made by us, the Purchaser should reply to the Email they received as a result of the associated order. Include the correct information in the reply. There will be no new charge, or a refund of the original charge.

If I mistakenly place an order and the "Our Local History" business directory entry needs to be removed, what do I do?

If a business directory entry needs to be removed for any reason the Purchaser or Authorizer should reply to the Email they received as a result of the associated order. Include the reason for the removal request in the reply. There will be no new charge, or a refund of the original charge.

Is it OK to place an "Our Local History" business directory entry order for a city other than what is displayed in the top two fields of the form?

Using a street address other than one in the designated city could be problematic in that the city name is not expected as part of the street address. This could be confusing and misleading for website viewers. It`s unlikely that a business autherizer would feel comfortable with such a situation.

Are the city and state fields at the top editable?

They should not be changed in any way. If they are changed it will warn you with a message.

How do I know which of the four Business Types To Select?

Select Services for businesses that sell services, if a business sells a physical product like a hardware store, or grocery store select Retail, an attraction would be a special event or activity where visitors participate for fun or adventure. Select Other for businesses that don`t fit in the first three possible selections, such as local service organizations, or a display such as a museum.

Do I have to enter a Word in the "Sort On Word Field"?

Yes, if you want the directory business entry to be listed in alphabetical order based on a word other than the first word of the business name that was entered in the Business Name field. For instance if the Business Name field was Jim`s Barbecue, you may want to enter Barbecue in the "Sort On Name" Field.